A practical way to decide what to automate and what to keep human. The most useful systems make their responsibilities clear and leave a trail that people can understand.
Map the work as it happens
Observe a few real tasks from beginning to end. Note duplicate entry, waiting, rework, and the decisions that rely on tacit knowledge. Do not design from the ideal process alone.
Automate preparation before execution
Collect context, validate required fields, and prepare a recommendation before considering autonomous changes. This produces value while giving the team a chance to understand failure modes.
Keep the control points visible
Name the owner of each approval and show the consequences of accepting a recommendation. Permissions should be specific to the task, and access should expire when it is no longer needed.
Review the work you removed
Periodically inspect completed tasks and exceptions. Automation can shift effort into new review queues; make sure the total workload improves rather than moving out of sight.
A useful next step
Choose one workflow, name its owner, and write down what a good result looks like. Then test a small, reviewable slice before adding more autonomy.